Markus Richard Diersbock
5 Bessom Street, Box 119
Marblehead, MA 01945-4000
mdiersbock@swingnote.com

 


.: SUMMARY OF WORK EXPERIENCE

26 years of computer experience, that includes 15 years of professional software development and network system administration, 13 years combined web programming and design, and 5 years security analysis, forensics, and project management.

.: SKILLS

Programming / Analysis Platforms (Administration) Internet / Intranet / Misc
Visual Basic 1.0-6.0/ VB.NET,2008 Netware 2.1-8 / LAN Manager MS IIS / Netscape Enterprise
SQL Server 6.5-2008 / MySQL Windows NT/Server 3.0-2008 Apache Server (LINUX)
Lite C/C++ / VC6 / GCC DESQviewX / C64 Security Analysis / Forensics
 ASP.NET / SOAP / XML / UDDI  MS-DOS / DR-DOS Exchange Server / SendMail 
PHP / ASP / HTML / Access Windows 2.0–XP Clients TCP and UDP Sockets
Lite PERL / CGI / UNIX Scripts LANtastic (DOS/Windows) SSH / FTP / POP3 / SMTP
MTS / COM+ / ActX DLL PC-NFS / UNIX / SCO  Wireless / Proxies / Firewalls / VPN
JavaScript / VBScript / AJAX OS/2 / LINUX / Sun Solaris Passive Backplanes/ Switches

.: PROFILE

Originally from Mission Viejo, California, Markus Diersbock wrote his first software program in AppleBasic at age 12 on the classic APPLE ][+.

In 1993 he founded and ran Computer Medics, in Tempe, Arizona, which focused on computer repair, network support, and custom software development. He consulted for a wide range of clients from small startups to the FORTUNE 500.

In 1997 he sold the company and moved to Marblehead, Massachusetts, to accept a contracting position with MITRE Corporation.

Markus has over 26 years of computer experience, which includes 15 years as a professional network integrator and software architect. He has extensive experience in contract work with companies like Ziff-Davis, BIOGEN, and Evergreen Funds (Wachovia Evergreen Investments) for Ajilon Consulting,.

He has also appeared on television numerous times, including NBC and UPN, and in newspaper and magazine articles focused on home/business systems security and troubleshooting.


.: EMPLOYMENT HISTORY

SwingNote, LLC Marblehead, MA - Co-founder/Chief Technology Officer 04/00 - Present

SwingNote specializes in developing and maintaining enterprise-level database systems, Intranet and Internet solutions, and custom software applications.

Working closely with our clients to better understand their current business processes and needs, we can produce an integrated solution that leverages the strengths of an existing infrastructure or construct a new scalable system that increases business efficiency, productivity, and allows for future growth.

Recent projects can be viewed online at: http://www.swingnote.com/recent_projects.php


Ajilon International Inc.
Westborough, MA - Applications Contractor 3/97 - 02/00

    
Client: Developer for Evergreen Funds Boston, MA (9/98-02/2000)

  • Performed Y2K analysis of all Evergreen Funds (Wachovia Evergreen Investments) VB source code.
  • Co-developed new Systematic Withdrawal Plan (SWP) Retirement application, originally written in Clipper. All program functionality was maintained and/or enhanced for new system and adhered to strict tiered Federal annual distrubution rules.
  • Created Copy/FTP DLL for the development team to re-use with their code, that transfered files between the mainframe.
  • Wrote conversion application for EBCDIC encoded graphic files.
  • Wrote proto-type EEC system.
  • Helped managers with fixing VBA code issues in various in-house applications for Excel & Access.

     Client: Developer for Ziff-Davis Cambridge, MA (3/98-9/98)

  • Coded Active Server Pages (ASPs) for Ziff Davis University (www.zdu.com) to the specs of Ziff Davis project leaders, using Microsoft Visual InterDev.
  • Created "stateless" backend ActiveX DLLs in VB that ran under Microsoft Transaction Server (MTS). Components interacted with ASPs and Microsoft SQL Server stored procedures.
  • Created an Email Management Server application that transmitted daily all of ZDU’s outbound student email for the website. The application communicated with Microsoft SQL Server and Microsoft Exchange Server and processed 5,000 - 12,000 emails a day. The application alerted managers via email if errors occured. Logging all transactions.
  • Created a POP3 mail application to monitor various customer support email accounts as a back up to the company’s CRM mail routing software.
  • Created a UDP daemon to monitor errors on the network's Cisco router. The program logged data and sent Status Report emails to managers at regular intervals. Logged all transactions.
  • Created a mini-HTTP server add-in to control the Email Management Server application via a web browser.

     Client: Developer for MITRE Bedford, MA 3/97-3/98)

  • Modified existing PERL code on Sun SparcStations and created code for querying information from the company’s world-wide intranet.
  • Wrote PERL code for various background monitoring of multiple WAIS servers processes.
  • Wrote VB code for the parsing and modification of HTML files – later ported to PERL.
  • Took MITRE’s world-wide phonebook and created a prototype phonebook that was demonstrated to Logistics Management Institute for their Intranet. The project was coded in IDC, HTX and HTML and queried an ACCESS database via ODBC. Later project was ported to SQL Server and Active Server Pages (ASPs).
  • Modified existing PERL code for Job Postings area on public server (www.mitre.org), Intranet, and Extranet.
  • Installed, configured, and administered various Windows NT 4.0 servers.
  • Installed and maintained ARCServer on Backup Server in Data Center.

Computer Medics, Tempe, Arizona - Founder, CEO 3/93 – 2/97
Owned and managed Computer Medics in Tempe, AZ that handled onsite support for various companies around the Phoenix-Metro area. Company was sold. Clients included the following:

Brown & Brown Chevrolet/GEO Mesa, Arizona (Client for 3 yrs)
For Chevrolet's largest auto dealership, maintained all PC-based MIS operations. Installed and supported a Netware 3.12/Windows95 based network that processed Auto Collision data (CCC) and transferred the information daily to State Farm Insurance. Network, also, interfaced with company-wide Reynolds + Reynolds system running Silicon Graphics and HP servers. Remote communications were implemented for managers. Developed and maintained Internet Website that allowed perspective and repeat customers to search new and pre-owned vehicle databases, apply for financing online, and order parts via real-time online purchasing system. (www.BrownandBrown.com)

Advantage Auto Transport, Phoenix, Arizona (Now with SwingNote - Client for 15 yrs)
Developed Auto Transport Logistics front-end module running on DOS/Windows 3.1 based Workstations connecting to a mix of LANtastic 5.0 and 6.0 servers. Software tracked customer account information, car carrier current positions, carrier loads, lot inventory statistics, salesperson commissions, and processed on-the-fly faxing to brokers and controlled Fax Queues. Later the complete package was ported to a VB4.0/Windows95 client platform connecting to Netware 4.1 and Windows NT 4 servers. Remote communications were supported through T1 connections. Communications Server connected nightly to over 400 service offices to transfer load data and future logistics information. (www.CarMoves.com)  

Castillo Company, Phoenix, Arizona (Client for 2.5 yrs)
Maintained all MIS operations with hardware that included GIS systems, MicroStation systems, a UNIX/Clipper server and PC-NFS based network. Developed Timekeeping/WIP payroll module that interfaced with existing Timberline Gold series accounting software and ADP Payroll DOS-based application. Moved company from legacy 286 and 386 systems to Pentium-based computers. (www.Castillo.com)

Merrill Lynch / Smith Barney, Mesa, Arizona (Client for 1 yr)
Supported Netware 3.12, LANtastic 5.0, Windows for Workgroups 3.11, and Windows NT 3.51 networks for various Merrill Lynch and Smith Barney branches. (www.MerrillLynch.com and www.SmithBarney.com)

Apollo Transport, Tempe, Arizona (Client for 2.5 yrs)
Maintained all MIS operations for company. Worked with MIS at Ryder Transport on developing communications services between Ryder’s headquarters in Colorado and Apollo Transport that would allow real-time rental vehicle logistics information to be relayed between the companies via TCP/IP and ISDN connections.

Additional Clients
Other clients included: Motorola, The Body Shop (Arizona Locations), ERA Realty Group, EDS, and Phoenix International Raceway.


.: RELATED WORK

Commercial Software Development(Demo copies available upon request)
Developed software used for many purposes: PageButler MIS (Alpha-pager broadcasting software), PicDrop™ (Image viewer), idrop™ (FTP client), idrop-d ™ (NT FTP Server), CorpChat™ (Group chat software), InBOX™, Spyster (Network Monitor), and others

KPNX News Channel 12 (NBC) (Videotaped copies available upon request)
Conducted a news segment on Computer Viruses on KPNX News Channel 12 (Aug 22, 1996).
(www.KPNX.com)

Arizona Republic (Newspaper photocopies available upon request)
Answered various weekly hardware and software questions in a Computer Help Q&A column in the Business section of Arizona’s leading newspaper, the Arizona Republic. (www.ArizonaRepublic.com)

Commercial Software Beta Tester for Microsoft, America Online, AT&T
Beta tested various commercial software packages including: Original Microsoft Network 
[MSN] (before it was rebuilt and Internet-based) , MS Windows 95, AOL 3.0 for 
Windows 95 & 98, Original AT&T Interchange Network (before it was rebuilt and renamed to AT&T WorldNet), MS IIS 4.0, InterDev 6.0, Microsoft SQL Server 7.0

 

Resume Updated: 5/16/2007